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Cancellation and Refund Policy

Last updated: 12/2/2024

1. Subscription Cancellation

You can cancel your subscription at any time:

  • Log in to your account
  • Go to Billing Settings
  • Click on "Cancel Subscription"
  • Your subscription will remain active until the end of the current billing period

2. Refund Policy

Our refund policy is as follows:

  • Refund requests must be submitted within 7 days of purchase
  • Refunds are processed through the original payment method
  • Processing time is typically 5-7 business days

3. Eligibility for Refunds

Refunds may be issued in the following cases:

  • Technical issues preventing service usage
  • Incorrect subscription charge
  • Service unavailability
  • First-time subscription within 14 days

4. Non-Refundable Items

  • Partial months of service
  • Add-on services once utilized
  • Subscriptions beyond the 14-day period

5. How to Request a Refund

To request a refund:

  • Contact our support team
  • Provide your account details
  • Explain the reason for the refund
  • Include your order/transaction ID

6. Contact Us

For refund-related queries, contact us throught contact page Contact Us